Zendesk MCP Server

MCPOpen SourceApache-2.052.3

by reminia • NLP & LLM

An open-source MCP server that integrates with Zendesk to let agents and tools read, create, and manage tickets, comments, and Help Center content.

Example Use Cases

1
Quickly fetch and review recent tickets and their metadata for triage or context.
2
Draft, post, or update ticket responses and comments directly from an MCP-enabled assistant.
3
Access to Zendesk Help Center articles as a searchable knowledge base to inform responses.

Description

This server provides a Model Context Protocol (MCP) interface to Zendesk, exposing tools to fetch and manipulate tickets, comments, and Help Center articles. It includes specialized prompts for ticket analysis and drafting responses, plus pagination and common ticket operations (create, update, comment). The project can be run locally or in Docker and is designed to be wired into MCP clients such as Claude Desktop/Code for streamlined agent workflows.

Quick Actions

View on GitHub

Security

Scanned 2 month(s) ago

Risk Level

MINIMAL

Read-only data retrieval, no side effects

Trust Score

C50/100

8/17 checks passed

Scores are informational only and provided “as is” without warranty. AgentHotspot assumes no liability for actions taken based on these ratings.

Quick Stats

Service TypeMCP

Pricing ModelFree

Capabilities0 Tools / 0 Prompts / 0 Resources

Ownerreminia

CategoryNLP & LLM

DependenciesStandalone