Omni Resolve Agentic

Example Use Cases

• 1

  Automate customer billing inquiries and dispute resolution.

• 2

  Provide technical support including network diagnostics and outage reporting.

• 3

  GDPR-compliant handling of personal data before processing with LLMs.

Description

Omni-Resolve-Agentic is a hierarchical multi-agent AI platform designed specifically for the telecommunications industry. It leverages Google ADK and the Model Context Protocol to provide GDPR-compliant, scalable automation for billing and technical support inquiries. The system integrates real-time data connectors and privacy utilities to ensure secure and intelligent customer interactions.