BandhanAI CRM Agent

Example Use Cases

• 1

  Automate customer segmentation and churn risk analysis.

• 2

  Create and send personalized email marketing campaigns.

• 3

  Real-time Slack notifications and campaign reporting.

Description

BandhanAI is an intelligent AI agent designed to automate customer service and marketing tasks for Indian e-commerce businesses. It leverages LangGraph and LangChain to analyze customer behavior, segment customers, identify churn risks, and create targeted marketing campaigns. The system integrates with Gmail for email marketing and Slack for real-time team notifications, providing a modular and extensible architecture using MCP servers.